CIERA is a WhatsApp AI agent built for South African service businesses — salons, clinics, trades, schools and studios. It replies to your customers within seconds, around the clock, on the channel they already use.
CIERA answers customer questions using only your verified information, books and reschedules appointments straight onto your calendar, sends invoices and secure payment links, remembers every customer and conversation, and hands the chat over to a human team member the moment it matters.
One AI team member covers WhatsApp 24/7 — no leave, no sick days, no repetitive questions. Replies land in under a minute, and one dashboard shows every chat, every booking and every busy hour. CIERA has already handled more than 10,000 customer conversations, and counting.
Every plan is the complete CIERA platform — the tier only sets how many conversations are included. Plans start at R799 per month for solo operators, with Pro, Business, Scale and Enterprise tiers for growing teams. Say yes today and we set CIERA up for you, live within about two days.
Visit ciera.co.za to see CIERA in action and book onboarding for your business.